Training
For Mobile Crisis Line Staff
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Crisis Assessment
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Safety Planning
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Safety in the Field
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Trauma-Informed Care
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Verbal De-Escalation in Crisis
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Cultural Responsiveness
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Provider Well-being and Self-Care
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LEAP: Listen, Engage, Agree, Partner
For Supervisors
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Mobile Crisis Teams Leadership Development
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From Interview to Onboarding
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Creating and Sustaining Team Culture
POST-Certified Trainings – Academy Instructor Certification
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California Mental Health Laws Including 5150/5250 and Tarasoff
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Mental Health Diagnoses & Presentation in the Field
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Best Practices in Communication
TRAINING TESTIMONIALS
"Erin is an enthusiastic, stimulating and knowledgeable presenter who focuses on developing one’s strengths and confidence. She provides daily opportunities to learn skills such as: communication, motivation, empathy, and her astute knowledge in her field of expertise. She is someone to aspire to look up to and leaves an everlasting impression!"
LETICIA, CRISIS CONTACT CENTER CLINIC SUPERVISOR
"Working with this trainer has been nothing short of exceptional. She employs multiple modalities effectively to ensure critical information is absorbed, blending her expertise and skills with social interaction and real world practice. What sets her apart is how she makes training feel dynamic and enjoyable without ever losing sight of the critical skills being taught."
WENDY, MOBILE CRISIS TEAM CLINIC SUPERVISOR
"Erin excels at rendering complex crisis scenarios into practical, actionable skills that empower team members to respond effectively under pressure. Her hands-on approach and real-world insights create a dynamic learning environment where participants gain confidence and competence. Her training not only equips participants with essential skills for de-escalation and intervention but also fosters empathy and understanding toward individuals experiencing mental health crises."
LINDA, MOBILE CRISIS TEAM CLINIC SUPERVISOR